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Birdies & Brews Return Policy:
At Birdies & Brews, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, we offer a hassle-free 7-day return policy. Here's what you need to know:
1. Eligibility:
- To be eligible for a return, items must be unused, in the same condition as received, and in their original packaging.
- Apparel and accessories must have all tags attached.
2. Initiate a Return:
- Contact our customer support team within 7 days of receiving your order to initiate the return process.
- You can reach our customer support via email at BirdiesandBrewstx@gmail.com or through our "Contact Us" page on the website.
3. Return Authorization:
- Our customer support team will provide you with a Return Authorization (RA) number and detailed instructions on how to return your item.
4. Return Shipping:
- The customer is responsible for the cost of return shipping.
- Please ensure that the item is securely packaged to prevent damage during transit.
5. Inspection and Refund:
- Once we receive your return, our team will inspect the item for eligibility.
- Upon approval, we will process your refund within 5 business days.
- Refunds will be issued to the original payment method.
6. Exclusions:
- Personalized or customized items may not be eligible for return unless there is a defect or error on our part.
- Final sale items are not eligible for return.
7. Contact Us:
- If you have any questions or concerns regarding your return, please reach out to our customer support team at BirdiesandBrewstx@gmail.com.
Shop confidently at Birdies & Brews, where your satisfaction is our priority. Elevate your golf experience with the assurance that we've got you covered.